1. Delivery Coverage
We currently deliver to all emirates within the United Arab Emirates. Our goal is to ensure that your orders reach you promptly and in excellent condition.
2. Delivery Fees
Standard Delivery: A flat shipping fee of AED 12 per order applies.
Free Shipping: From time to time, we offer free delivery promotions on all orders or on orders above a certain value. Please check our website or subscribe to our newsletter for current offers.
3. Delivery Timeframes
Standard Delivery: Orders are typically delivered within 2-5 business days.
Express Delivery: Available in select areas for an additional fee. Orders are delivered within 1-2 business days.
Please note that delivery times may vary based on product availability and your location.
4. Order Tracking
Once your order is dispatched, you will receive a confirmation email with tracking information. You can use this to monitor the status of your delivery.
5. Delivery Partners
We collaborate with reputable courier services to ensure timely and secure delivery of your orders.
6. Delivery Attempts
Our delivery partners will attempt to deliver your order up to two times. If unsuccessful, the order may be returned to us, and additional shipping fees may apply for re-delivery.
7. Special Instructions
If you have any specific delivery instructions or preferences, please provide them during the checkout process. We will do our best to accommodate your requests.
8. Contact Us
For any questions or concerns regarding delivery, please contact our customer support team at:
Email: support@adornworld.com
Phone: +971 54 738 0221